Privacy Policy

Rollr Pro LLC (“Rollr,” “we,” “us,” or “our”) provides Rollr, an operations platform for paving and construction contractors covering quoting, scheduling, invoicing, and customer communication (the “Service”). This policy describes what information we collect through the Service, how we use it, and the choices available to you.

Information we collect

Account and business data. When a contractor signs up, we collect the business owner’s name, email, phone number, and company details, along with the customer, job, quote, and invoice records they create or import while using the Service.

End-customer data. Contractors using Rollr enter or import their own customers’ contact information (name, email, phone, service address) so they can generate quotes, schedule work, and send invoices. Rollr processes this data on the contractor’s behalf and does not independently market to those end customers.

Payment and accounting data. If a contractor connects QuickBooks Online or accepts payments through Stripe, we exchange the minimum data needed to keep customer, estimate, invoice, and payment records in sync between Rollr and that provider. We do not store full payment card numbers ourselves; Stripe handles card data directly.

Communications data. If a contractor sends SMS, email, or call notifications through Rollr, we process the message content and delivery status through our messaging providers (Twilio for SMS/voice, Resend for email) to deliver and log those communications.

Location data. Job-site addresses entered or drawn on a map are geocoded using the Google Maps Platform to support scheduling, routing, and area/material estimates.

Usage data. We collect standard technical data (IP address, browser type, pages visited, timestamps) to operate, secure, and improve the Service.

How we use information

• To provide the core Service: quoting, scheduling, invoicing, and customer communication.
• To keep connected third-party accounts (QuickBooks, Stripe, Google Maps, Twilio, Resend) in sync with a contractor’s Rollr data.
• To secure accounts, prevent abuse, and troubleshoot issues.
• To communicate with contractors about their account, billing, or material changes to the Service.

We do not sell personal information, and we do not use contractor or end-customer data to serve third-party advertising.

How we share information

We share data only with the service providers (“subprocessors”) needed to run Rollr, each bound by their own data-protection terms: Supabase (database, authentication), Vercel (hosting), Stripe (payments), Intuit QuickBooks Online (accounting sync, only when a contractor connects it), Twilio (SMS/voice), Resend (email delivery), and Google Maps Platform (geocoding and address verification). We disclose data to law enforcement or government authorities only when required by valid legal process.

Data security

Rollr is a multi-tenant system: each contractor’s data is isolated at the database level using row-level security scoped to their organization. Credentials for connected third-party accounts (such as QuickBooks OAuth tokens) are encrypted at rest. Access to production data is limited to what is operationally necessary.

Data retention

We retain account and business data for as long as an account is active, and for a reasonable period afterward to meet legal, accounting, or dispute-resolution obligations. Contractors can request deletion of their account and associated data by contacting us below.

Your choices

Contractors can access, correct, export, or delete the business and customer data stored in their account by contacting us. End customers of a Rollr contractor should first contact that contractor, who controls their own customer records; we will assist as needed.

Children’s privacy

Rollr is a business tool and is not directed to, or knowingly used by, children under 16.

Changes to this policy

We may update this policy as the Service evolves. Material changes will be reflected by updating the effective date above.

Contact us

Questions about this policy or your data can be sent to hello@rollrpro.com.

California Resident Notice at Collection

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”), requires us to provide some additional information to California residents. This section only applies to you if you are a California resident, although the rights described here are offered to all our users in the main Privacy Policy above.

The following chart details these activities:

Category of personal information

Purposes of use

Categories of Third Parties Information

Categories of Third Parties

Contact information (such as your full name, phone number, email address)

Provide the Services; Communicate with you; Analyze use of and improve the services; With your consent; Comply with law or defend our legal rights; Security/fraud prevention

Affiliated entities; Service providers; Entities for legal purposes

We do not share/sell

Customer and business data you enter into the Service (jobs, quotes, invoices)

Provide the Services; Communicate with you; Analyze use of and improve the services; Comply with law or defend our legal rights; Security/fraud prevention

Affiliated entities; Service providers (Supabase, QuickBooks, Stripe, Twilio, Resend, Google Maps); Entities for legal purposes

We do not share/sell

Internet network and device information (such as IP address and information about your interaction with the Service)

Provide the Services; Analyze use of and improve the services; Security/fraud prevention

Affiliated entities; Service providers; Entities for legal purposes

We do not share/sell

Login information (such as your username and password)

Provide the Services; Comply with law or defend our legal rights; Security/fraud prevention

Affiliated entities; Service providers; Entities for legal purposes

We do not share/sell

Your Choices Regarding “Sharing” and “Selling”: You have the right to opt out of our sale/sharing of your personal information for purposes of online analytics and advertising. We do not sell or share your data as defined by the CCPA, and we have not done so over the past 12 months from the effective date of this Privacy Policy.

The CCPA also allows you to limit the use or disclosure of your “sensitive personal information” (as defined in the CCPA) if used for certain purposes. We do not use or disclose sensitive personal information other than for business purposes for which you cannot opt out under the CCPA.

Please see the “Your choices” section above for information about exercising your rights under California law.

Shine the Light Disclosure

The California “Shine the Light” law gives California residents the right, under certain circumstances, to request information from us regarding the manner in which we disclose certain categories of personal information with third parties for their direct marketing purposes. We do not disclose your personal information to third parties for their own direct marketing purposes.